Tian, Tian, Xiaoyang Chen, Zehui Liu, Zichen Huang, and Yubing Tang. “Enhancing Organizational Performance: Harnessing AI and NLP for User Feedback Analysis in Product Development”. Innovations in Applied Engineering and Technology 3, no. 1 (July 9, 2024): 1–15. Accessed April 3, 2025. https://ojs.sgsci.org/journals/iaet/article/view/203.